Once upon a time there was a brick and mortar store owned by an entrepreneur called Albert Heijn. After a while he figured out that his customers will really enjoy having groceries delivered home.
Today, 137 years later, the legacy of Albert Heijn is pulsing through the bricks of the proud office in Zaandam and in the 0s and 1s of the code of our digital products.
A flashback to 2019, when our department, called AH Technology, was about 30 teams that cared for our online presence, delivery and all the tech of the stores.
Before Covid hit, we were already around 40 teams. Today, we are... 100, and counting.
We were doing pretty good at the time but as the growing pains started showing, we really found ourselves in need of a lightweight, straightforward way immediately show how we were doing.
So we discovered Obeya. Our journey has been full of surprises, experimentation, excitement, blood, sweat, and tears, and we would love to share them with our fellow Obeya-enthusiasts.
Key learnings
- You will be inspired on what Obeya (rookie) mistakes to avoid
- You will learn how to get management on your side as a facilitator
